According to figures of the Vietnam Bank Association, new card payments accounted for only about 2% of the total means of payment. However, the potential development of credit card market in Vietnam is huge, especially for evaluation after Vietnam became a member of the WTO.
More and more participating banks released credit card products of "nation" as Master, Visa through the network of the business card. Competition on the credit card market as violently, the more demanding in employee business credit card these qualities characterized as honest, enthusiastic and flexible.
As well as the new form of payment for consumers should in the course of work, staff business cards are faced with many different situations require enthusiasm and flexibility in resolving.
The employee said the business credit card of customers because many different reasons lead to the slow, slow payment charge expenses ... frequently occurs. Some customers when using the card being slow and payment fee deducted interest expenses because of overdue payments, do not understand should react so fiercely with staff business cards. In such cases, according to the staff business cards, they are downright soft, elegant and consolidate credit card debt on permanent mouth a "sorry".
Mr. Trần Anh Tuan, Deputy Head of card services Incombank, said like other positions in the Bank, because every day are exposed to staff business cards money should first of all be honest.
"The review process very strict credit card, right over the stitching authentication should not be arbitrarily be"-you Phan Anh Tuan, employee business credit card at a Bank said.
"The customer is always right" is the golden rule that the employee business card always consider, by credit card is still quite strange with the Vietnam. In each of the banks always have customer care Department, but the fact is people using credit card in the event of a problem usually just called to staff business cards. So, they are always in the center of the world is ready, just up the road called the customer regardless of rain, day and night.
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